Managing the collections process can be an arduous task. After all, you are dealing with a constantly changing, and at times, elusive client-base. VantageILM will arm you with the tools and flexibility you need to gain control of your business. Thanks to the simplicity of the system and productivity tools like call scripts, you can have staff up and running in a matter of minutes. You can plan strategies and tactics, as well as measure results electronically from anywhere, at any time.

Features
• Single screen snapshot of all critical collections data
• Direct access to all borrower details
• Direct access to all notes, history, and documents
• Action and result codes for every touch point
• Set, schedule, and assign follow-up actions
• Automatic generation of delinquency notifications
• Builds and manages call queues
• Assign call queues by team, individual, alpha, location, cradle-to-grave
• Detailed staff performance metrics and reports